Occupational Accident Insurance (OAI) provides Shifters with a certain level of financial protection in the event you suffer an injury while working a shift.

Benefits include limited coverage for:

  • Accidental Death and Survivors
  • Accidental Dismemberment
  • Accidental Paralysis
  • Accidental Medical Expense
  • Disability

What do I do if I am injured?

  • Immediately notify the manager at the business where the injury occurred.
  • Seek treatment by a medical professional.
  • If you wish to file a claim, you may do so by filing the instructions below.

How do I file a claim?

shiftNOW provides OAI through Zurich. Zurich’s Customer Care Center is available 24/7 to help you report a claim or answer your questions.

If you were injured while working a shift, file an injury claim by website or phone.  Once you file a claim, the insurer will contact you within 24 hours.

Here is some important information you will need when filing your claim.

  • Zurich Policyholder Name:
  • Zurich Policyholder Address:
    635 Rutledge Avenue, Suite 102
    Charleston, SC 29403

File a claim online

  1. File a claim online at www.zurichna.com/claims
  2. Once you are on the claims site:
    • a. For the "Select a category" drop-down option, select "Report a Claim".
    • b. For the "Select an Option" drop-down option, select "Occupational Accident".
    • c. Click "Go".
    • d. Proceed with completing the claims form.
Screenshot of Zurich claims website

File a claim by phone

A Shifter can file a claim by calling Zurich’s Independent Claims Department at (866) 280-4394.